{"content":[{"identifier":10,"subject":"I don't have an email address - can I also apply online?","subjectBgd":"আমার ই-মেইল অ্যাড্রেস নাই। আমি আনলাইন আবেদন করতে পারবো ?","dataIntro":"<div>An email address is required to use the online application.</div><div><br></div><div>If you want to apply by Online Application and don't have an email address yet you can get a free address from several services. Two popular services are Google and","lastModifiedOn":"2025-02-17T10:33:40.344Z","category":{"identifier":5,"subject":"General Queries","subjectBgd":"সাধারণ জিজ্ঞাসা","order":4,"unfilledCategory":false}},{"identifier":5,"subject":"Can I also use the MRP application form to apply for ePassport?","subjectBgd":"ই-পাসপোর্ট আবেদনের জন্য এম আর পি আবেদন ফরম ব্যবহার করা যাবে কি না?","dataIntro":"<div>No, Applications for ePassports can be done by online application from <a href=\"https://www.epassport.gov.bd/landing\" target=\"_blank\">ePassport portal</a> only.</div><div><br></div><div><br></div><div>না, ই-পাসপোর্টের জন্য ই-পাসপোর্ট আবেদন ফরম ব্যবহ","lastModifiedOn":"2025-02-17T10:38:54.751Z","category":{"identifier":5,"subject":"General Queries","subjectBgd":"সাধারণ জিজ্ঞাসা","order":4,"unfilledCategory":false}},{"identifier":22,"subject":"My present address changed compared to my previous passport - where do I need to apply?","subjectBgd":"আমার পূর্ববর্তী পাসপোর্টের তুলনায় আমার বর্তমান ঠিকানাটি পরিবর্তিত হয়েছে - আমাকে কোথায় আবেদন করতে হবে?","dataIntro":"<div>State your new present address in the ePassport application.</div><div>When you enter your present address in the online application your responsible passport office will automatically detected. You can only apply there.</div><div><br></div><div><br","lastModifiedOn":"2025-05-24T06:24:45.617Z","category":{"identifier":5,"subject":"General Queries","subjectBgd":"সাধারণ জিজ্ঞাসা","order":4,"unfilledCategory":false}},{"identifier":285,"subject":"After how many years e-passport must be re-issued?","subjectBgd":"ই-পাসপোর্ট কত বছর পরে পুনরায় রি—ইস্যু করতে হবে?","dataIntro":"<div>Generally, e-passport is issued with the validity of 5/10 years. You can re-issue a new passport by mentioning the previous passport number before or after the expiry date as per your requirement.</div><div><br></div><div>সাধারণত ৫/১০ বছরের জন্য ই—প","lastModifiedOn":"2023-10-18T04:53:21.080Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":286,"subject":"When the passport validity date expires, is there any fee to be paid for the expiry?","subjectBgd":"পাসপোর্ট এর মেয়াদ শেষ হলে মেয়াদ উত্তীর্ণের জন্য কি কোন ফি প্রদান করা লাগবে?","dataIntro":"<div>There is no fee to pay for the expiry of the passport validation date. In case of passport re-issue or re-new, only the fee prescribed by the Government of Bangladesh to be paid.</div><div><br></div><div>পাসপোর্ট এর মেয়াদ শেষ হলে মেয়াদ উত্তীর্ণের ","lastModifiedOn":"2023-10-18T04:54:03.783Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":3,"subject":"What documents do I need to bring for ePassport enrolment?","subjectBgd":"ই-পাসপোর্ট আবেদনের জন্য কি কি দলিলাদি প্রয়োজন?","dataIntro":"<h3>These are the typical documents you need for your ePassport application:</h3><div>1.&nbsp;&nbsp;&nbsp;&nbsp;Printed application form and summary slip</div><div>2.&nbsp;&nbsp;&nbsp;&nbsp;NID card/ BRC</div><div>3.&nbsp;&nbsp;&nbsp;&nbsp;Previous passp","lastModifiedOn":"2025-05-24T06:41:57.045Z","category":{"identifier":5,"subject":"General Queries","subjectBgd":"সাধারণ জিজ্ঞাসা","order":4,"unfilledCategory":false}},{"identifier":24,"subject":"I experienced issues with Online Payment - what can I do?","subjectBgd":"আমি অনলাইন অর্থ প্রদানের ক্ষেত্রে কিছু সমস্যা পেয়েছি - আমি কী করতে পারি?","dataIntro":"<div>Contact to your bank for refund if status is failed but payment done. After having refund from bank then delete this application and apply a new.</div><div>If payment is not done and status is failed then select offline payment option or delete this","lastModifiedOn":"2025-05-24T07:27:32.050Z","category":{"identifier":4,"subject":"Payment","subjectBgd":"পেমেন্ট","order":2,"unfilledCategory":false}},{"identifier":7,"subject":"How can I check the status of my passport application?","subjectBgd":"আমার পাসপোর্ট আবেদনের অগ্রগতি কিভাবে দেখতে পারব ?","dataIntro":"<h2>Online Check</h2><p>Go to the <strong>Status Check</strong> on the ePassport portal home page. Enter your <strong>Application ID</strong> or <strong>Online Registration ID</strong> and <strong>date of birth</strong> of the applicant to see the curren","lastModifiedOn":"2020-08-28T06:46:11.296Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":271,"subject":"I have lost my delivery slip. Now how I will collect my passport?","subjectBgd":"আমি আমার ডেলিভারি স্লিপ হারিয়েছি। এখন আমি কিভাবে আমার পাসপোর্ট সংগ্রহ করব ?","dataIntro":"<div>You have to do following action:</div><div>&nbsp;1.Bring your Print Summary</div><div>&nbsp;2.Bring your NID</div><div>&nbsp;3.Bring Photo Copy of your Delivery Slip (if Possible)</div><div><br></div><div>আপনাকে নিম্নলিখিত পদক্ষেপগুলি অনুসরণ করতে হব","lastModifiedOn":"2025-05-29T04:27:52.675Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":6,"subject":"How can I pay for the ePassport?","subjectBgd":"ই-পাসপোর্টের জন্য ফি পরিশোধ","dataIntro":"<div>If you use the online application you can also pay the passport directly there via eChallan payment gateway.</div><div><br></div><div>You can also make your payment for the ePassport from any schedule bank.</div><div><br></div><div>অনলাইন আবেদনে ই-চ","lastModifiedOn":"2025-05-24T06:48:18.502Z","category":{"identifier":4,"subject":"Payment","subjectBgd":"পেমেন্ট","order":2,"unfilledCategory":false}},{"identifier":287,"subject":"I want to get a passport, I am 21 years old, but I don't have an ID card, I have birth registration, can I get a passport with birth registration?","subjectBgd":"আমি পাসপোর্ট করতে চাচ্ছি, আমার বয়স ২১, কিন্তু আমার আইডি কার্ড নেই, জন্ম নিবন্ধন আছে, আমি কি জন্ম নিবন্ধন দিয়ে পাসপোর্ট করতে পারবো?","dataIntro":"<div>As your age is above 20 years then you must collect NID card and make your passport according to NID card.</div><div><br></div><div>আপনার বয়স যেহেতু ২০ বছরের উপরে তাই অবশ্যই এনআইডি কার্ড অনুযায়ী আপনার পাসপোর্টটি করতে হবে।</div>","lastModifiedOn":"2023-10-18T04:54:54.179Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":21,"subject":"Some of my data changed compared to my previous passport - how can I apply?","subjectBgd":"আমার পূর্বের এমআরপি পাসপোর্টের তুলনায় আমার কিছু ডেটা পরিবর্তিত হয়েছে - আমি কীভাবে আবেদন করতে পারি?","dataIntro":"<div>It is normal that some data may change over time e.g. present address, profession, emergency contact information or marital status.</div><div><br></div><div><strong style=\"color: rgb(51, 51, 51);\">Here is what you need to do:</strong><span style=\"co","lastModifiedOn":"2025-05-24T06:52:35.915Z","category":{"identifier":6,"subject":"Application","subjectBgd":"আবেদন","order":3,"unfilledCategory":false}},{"identifier":12,"subject":"I forgot the password of my online application account – what should I do?","subjectBgd":"আমার অনলাইন আবেদনের পাসওয়ার্ড ভুলে গেছি। এখন কি করা উচিত?","dataIntro":"<p>In case you forgot the password of your online application account you can use the password recovery function.</p><p><br></p><ul><li>Go to the account sign in</li><li>Click the “Forgot password” link</li><li>Enter your email address</li><li>Check your","lastModifiedOn":"2021-08-30T17:04:47.802Z","category":{"identifier":2,"subject":"Account & Account Settings","subjectBgd":"অ্যাকাউন্ট এবং অ্যাকাউন্ট সেটিংস","order":0,"unfilledCategory":false}},{"identifier":14,"subject":"Can I change the mobile number registered in my online application account?","subjectBgd":"অনলাইন অ্যাপ্লিকেশন অ্যাকাউন্ট থেকে মোবাইল নাম্বার পরিবর্তন করা যাবে কি ?","dataIntro":"<p>Yes, this is possible. Just sign in to your ePassport online account. Click on the account name and select “Account data”.</p><p>Now you can do the following:</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Activate or de-activate the SMS notification func","lastModifiedOn":"2021-08-30T17:06:42.637Z","category":{"identifier":2,"subject":"Account & Account Settings","subjectBgd":"অ্যাকাউন্ট এবং অ্যাকাউন্ট সেটিংস","order":0,"unfilledCategory":false}},{"identifier":13,"subject":"Can I change the email address for my online application account?","subjectBgd":"অনলাইনে আবেদনে কি ই-মেইল অ্যাড্রেস পরিবর্তন করা যায় কি ?","dataIntro":"<p>No, the email address you used for registering your ePassport online account cannot be changed.</p><p>In case you have issues with your existing email address you may create a new account at the ePassport online portal with a different email address.<","lastModifiedOn":"2021-08-30T17:07:16.749Z","category":{"identifier":2,"subject":"Account & Account Settings","subjectBgd":"অ্যাকাউন্ট এবং অ্যাকাউন্ট সেটিংস","order":0,"unfilledCategory":false}},{"identifier":11,"subject":"I did not receive the account activation email when using online application – what should I do?","subjectBgd":"অ্যাকাউন্ট অ্যাক্টিভেশন ই-মেইল পাইনি। আমার কি করা উচিত?","dataIntro":"<p>This may have several reasons. Please check the following:</p><p><strong>Spam Folder</strong>: Sometimes emails are automatically put to the spam folder of your email account. Please check the spam folder first.</p><p>You <strong>misspelled your email","lastModifiedOn":"2021-08-30T17:07:55.929Z","category":{"identifier":2,"subject":"Account & Account Settings","subjectBgd":"অ্যাকাউন্ট এবং অ্যাকাউন্ট সেটিংস","order":0,"unfilledCategory":false}},{"identifier":284,"subject":"Can anyone below 18 years get a passport for 10 years?","subjectBgd":"১৮ বছরের নিচে কেউ কি ১০ বছরের জন্য পাসপোর্ট করতে পারবেন?","dataIntro":"<div>No one below 18 years of age can hold a passport for 10 years. If someone under 18 years of age wants to get a passport, he has to get a passport with a validity of 05 years.</div><div><br></div><div>১৮ বছরের নিচের বয়সের কেউ ১০ বছরের জন্য পাসপোর্ট ","lastModifiedOn":"2025-05-24T06:54:06.501Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":25,"subject":"I can't get an appointment at my passport office in the near future - what can I do?","subjectBgd":"আমি আমার পাসপোর্ট অফিসে, নিকটবর্তী কোন অ্যাপয়েন্টমেন্ট সময়সূচী পাইনা - আমি কী করতে পারি?","dataIntro":"<p>At the moment ePassport applications can only be done with a scheduled appointment. But the RPOs are working hard to expand the capacity over the next weeks.</p><p>Please look up the appointment schedule frequently to see if new appointments can be ma","lastModifiedOn":"2021-08-30T17:09:35.633Z","category":{"identifier":3,"subject":"Appointments","subjectBgd":"অ্যাপয়েন্টমেন্ট","order":1,"unfilledCategory":false}},{"identifier":72,"subject":"How do I fill in the “Given Name” and “Surname” part of the name?","subjectBgd":"নামের “Given Name” এবং “Surname” অংশটি কিভাবে পূরণ করব ?","dataIntro":"<h2><strong>Instruction to Fill up “Given Name” and “Surname”:</strong></h2><div><br></div><h3><strong>Case 1 : Name with single part</strong></h3><div><strong>Example:</strong> Bakar</div><div><strong>a. Given Name:</strong>-------------</div><div><stro","lastModifiedOn":"2021-09-01T05:03:48.204Z","category":{"identifier":6,"subject":"Application","subjectBgd":"আবেদন","order":3,"unfilledCategory":false}},{"identifier":19,"subject":"Can I schedule online appointments even if I don’t use online application but PDF from?","subjectBgd":"পিডিএফ আবেদনের ক্ষেত্রে অনলাইন অ্যাপয়েন্টমেন্ট সম্ভব কি না ?","dataIntro":"<p>No, this is not possible.&nbsp;</p><p>In order to schedule online appointments to save waiting time at the passport office you have to submit your application online.&nbsp;</p><p>Please click here to start the online application process.&nbsp;</p><p><","lastModifiedOn":"2023-05-31T07:50:20.763Z","category":{"identifier":3,"subject":"Appointments","subjectBgd":"অ্যাপয়েন্টমেন্ট","order":1,"unfilledCategory":false}},{"identifier":26,"subject":"I have an MRP - how is the process to get the ePassport?","subjectBgd":"আমার একটি এমআরপি আছে  – আমি কিভাবে ই-পাসপোর্ট এর  জন্য আবেদন করতে পারি ?","dataIntro":"<p>If you already have an MRP please fill in the complete online application form. There is no \"auto fill-in\" of data from MRP.</p><p>After submission please visit the passport office for enrolment. Bring your the MRP, NID/BRC and all other required supp","lastModifiedOn":"2021-09-01T05:07:29.480Z","category":{"identifier":5,"subject":"General Queries","subjectBgd":"সাধারণ জিজ্ঞাসা","order":4,"unfilledCategory":false}},{"identifier":20,"subject":"I made mistakes in my application data and my application is already submitted - what can I do?","subjectBgd":"আমি আমার অ্যাপ্লিকেশন ডেটাতে ভুল করেছি এবং আমার আবেদন ইতিমধ্যে জমা দেওয়া হয়েছে - আমি কী করতে পারি?","dataIntro":"<p>If you recognize that you have submitted your ePassport application, but some of the application data is not correct you should do the following:</p><p><br></p><p>Please visit you passport office with the printed \"Application Summary\". Your applicatio","lastModifiedOn":"2021-09-01T05:08:14.661Z","category":{"identifier":6,"subject":"Application","subjectBgd":"আবেদন","order":3,"unfilledCategory":false}},{"identifier":150,"subject":"How do I apply for Super Express?","subjectBgd":"অতিব জরুরী আবেদন কিভাবে করতে পারি?","dataIntro":"<div>When filling out the online application form, select&nbsp;<strong>Express</strong>. Then pay&nbsp;<strong>Super Express</strong>&nbsp;fee to the bank. At the time of biometric enrollment at the passport office, ask the operator. The operator can cha","lastModifiedOn":"2021-09-01T07:35:23.372Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":270,"subject":"I have retired from Government service. Now what documents are required to complete enrollment process of E-Passport?","subjectBgd":"আমি সরকারি চাকরি থেকে অবসর নিয়েছি। এখন ই-পাসপোর্টে প্রক্রিয়া সম্পূর্ণ করতে কী কী কাগজপত্রাদি প্রয়োজন ?","dataIntro":"<div>When you will go to Passport office for enrollment/finger print for passport you have to carry following documents?</div><div><br></div><div>1.PRL Order copy</div><div>2.NID</div><div>3.Previous Passport</div><div>4.Hard copy of Application Form</di","lastModifiedOn":"2023-05-31T07:50:20.762Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":16,"subject":"Can I cancel or re-schedule an online appointment at passport office?","subjectBgd":"অনলাইন অ্যাপয়েন্টমেন্ট বাতিল বা সময় পরিবর্তন করা যাবে কি ?","dataIntro":"<p>Yes this is possible.</p><p>In order to cancel or re-schedule your online appointment please sign in to your ePassport Online Portal account and go to My Applications. There you see all applications with scheduled appointments. Open the application wh","lastModifiedOn":"2023-06-19T08:56:40.879Z","category":{"identifier":3,"subject":"Appointments","subjectBgd":"অ্যাপয়েন্টমেন্ট","order":1,"unfilledCategory":false}},{"identifier":272,"subject":"What types of documents are required to show at passport office to collect a new passport?","subjectBgd":"নতুন পাসপোর্ট সংগ্রহের সময় কি কি কাগজপত্রাদি পাসপোর্ট অফিসে দেখানোর প্রয়োজন?","dataIntro":"<div>a.\tDelivery Slip (which you got during enrolment)</div><div><br></div><div>b.\tIf the new passport belongs to your child (younger than 12 years) please also bring your own NID or passport.</div><div><br></div><div>c.\tIf you want to collect the passpo","lastModifiedOn":"2023-08-07T07:43:26.267Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":273,"subject":"After receiving a new passport, if I find any printing error in my passport, then how to get a corrected passport?","subjectBgd":"একটি নতুন পাসপোর্ট পাওয়ার পর, যদি আমি আমার পাসপোর্টে কোন প্রিন্টিং ত্রুটি পাই, সেক্ষত্রে কিভাবে পাসপোর্ট সংশোধন করা যাবে ?","dataIntro":"<div>Please report to your designated Regional Passport Office within 01 month from the date of issue or collection.</div><div><br></div><div>অনুগ্রহ করে ইস্যু বা সংগ্রহের তারিখ থেকে ০১ মাসের মধ্যে নির্ধারিত আঞ্চলিক পাসপোর্ট অফিসে যোগাযোগ করুন।</div>","lastModifiedOn":"2023-08-07T07:45:11.795Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":274,"subject":"How much is it important to provide previous passport number?","subjectBgd":"পূর্ববর্তী পাসপোর্ট নম্বর প্রদান করা কতটা গুরুত্বপূর্ণ?","dataIntro":"<div>It is the most important and must. Without declaration of previous passport, passport issuance process will not be completed.</div><div><br></div><div>পূর্ববর্তী পাসপোর্ট সংক্রান্ত তথ্য ঘোষনা করা অতিব জরুরী ও আবশ্যক। পূর্ববর্তী পাসপোর্টের তথ্য ব্যতী","lastModifiedOn":"2023-08-07T07:45:44.556Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":15,"subject":"How can I schedule an appointment at passport office?","subjectBgd":"পাসপোর্ট অফিসে অনলাইন অ্যাপয়েন্টমেন্ট কিভাবে পেতে পারি ?","dataIntro":"<div><span style=\"color: black;\">This service is available for online applications only. At the end of the online application process you can look up available appointment times and pick a time slot that fits for you. This will reduce waiting time at the","lastModifiedOn":"2025-05-24T07:29:34.092Z","category":{"identifier":3,"subject":"Appointments","subjectBgd":"অ্যাপয়েন্টমেন্ট","order":1,"unfilledCategory":false}},{"identifier":276,"subject":"During LPR/PRL, can I use official passport?","subjectBgd":"এলপিআর/পিআরএল চলাকালীন, আমি কি অফিসিয়াল পাসপোর্ট ব্যবহার করতে পারি?","dataIntro":"<div>Yes, you can use official passport up to the end of LPR/PRL period.</div><div><br></div><div>হ্যাঁ, আপনি LPR/PRL সময়কালীন পর্যন্ত অফিসিয়াল পাসপোর্ট ব্যবহার করতে পারেন।</div>","lastModifiedOn":"2023-08-07T07:48:05.573Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":277,"subject":"I have received an e-mail for collection of a new Passport from Passport office but I didn’t receive a message through mobile. Can I collect my passport?","subjectBgd":"আমি পাসপোর্ট সংগ্রহের জন্য ই-মেইল পেয়েছি কিন্তু কোন মোবাইলে এসএমএস পাই নাই। আমি কি পাসপোর্ট অফিস থেকে পাসপোর্ট সংগ্রহ করতে পারি?","dataIntro":"<div>Yes, you can collect passport.</div><div><br></div><div>জি, হ্যা, আপনি পাসপোর্ট সংগ্রহ করতে পারবেন।&nbsp;</div>","lastModifiedOn":"2023-08-07T07:48:59.862Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":278,"subject":"I have lost my e-Passport. I don’t have my previous e-Passport number. How can I get my previous e-Passport number?","subjectBgd":"আমি আমার ই-পাসপোর্ট হারিয়ে ফেলেছি। আমার আগের ই-পাসপোর্ট নম্বর মনে নেই। আমি কিভাবে আমার আগের ই-পাসপোর্ট নম্বর পেতে পারি?","dataIntro":"<div>Please communicate with your designated Passport office for necessary information. To collect previous e-Passport no, you have to bring NID and BRC.</div><div><br></div><div>প্রয়োজনীয় পরামর্শের জন্য অনুগ্রহ করে আপনার জন্য নির্ধারিত পাসপোর্ট অফিসের","lastModifiedOn":"2023-08-07T07:49:45.379Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":275,"subject":"How can I check my e-Passport status?","subjectBgd":"কিভাবে আমি ই-পাসপোর্ট এর বর্তমান অবস্থান জানতে পারব?","dataIntro":"<div>Please Follow the link:&nbsp;</div><div><a href=\"https://www.epassport.gov.bd/authorization/application-status\" target=\"_blank\">Here </a></div><div>To check status of your passport from the e-Passport online portal.</div><div><br></div><div>আপনার ই-","lastModifiedOn":"2023-08-07T07:51:11.062Z","category":{"identifier":5,"subject":"General Queries","subjectBgd":"সাধারণ জিজ্ঞাসা","order":4,"unfilledCategory":false}},{"identifier":149,"subject":"Having trouble viewing online status. Application ID / Online Registration ID is required despite providing Application ID / Online Registration ID. What can I do?","subjectBgd":"অনলাইন স্ট্যাটাস দেখতে সমস্যা হচ্ছে। Application ID / Online Registration ID প্রদান করা সত্ত্বেও Application ID / Online Registration ID is required দেখায়। আমি কি করতে পারি?","dataIntro":"<div><span style=\"color: rgb(51, 51, 51);\">Clear the browser's Cache and Cookies and check again.</span></div><div><br></div><div><span style=\"color: rgb(51, 51, 51);\">Browser এর Cache and Cookies clear করে পুনরায় চেক করুন।</span></div>","lastModifiedOn":"2023-08-07T07:51:55.536Z","category":{"identifier":6,"subject":"Application","subjectBgd":"আবেদন","order":3,"unfilledCategory":false}},{"identifier":279,"subject":"While checking my passport status, I see “Pending for Backend Verification”. Now what I will do?","subjectBgd":"আমি আমার পাসপোর্টের স্ট্যাটাস চেক করার সময় “Pending for Backend Verification” দেখতে পাচ্ছি। এখন আমি কি করব?","dataIntro":"<div>Please contact with respective Regional Passport Office (RPO).</div><div><br></div><div>অনুগ্রহ করে সংশ্লিষ্ট আঞ্চলিক পাসপোর্ট অফিসের সাথে যোগাযোগ করুন (RPO)।</div>","lastModifiedOn":"2023-10-18T04:48:16.028Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":280,"subject":"What are the reasons for getting passport delayed?","subjectBgd":"পাসপোর্ট পেতে বিলম্ব হবার কারণগুলো কি কি?","dataIntro":"<div>There may be several reasons for receiving passport delayed, such as:</div><div>Dissimilarities between the NID/BRC/MRP and the application.</div><div><br></div><div>If the personal information regarding the applicant’s name, parent’s name, Full nam","lastModifiedOn":"2023-10-18T04:49:12.719Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":281,"subject":"Do I need attest my photograph for e-Passport?","subjectBgd":"ই পাসপোর্ট এর জন্য কি ছবি সত্যায়িত করার প্রয়োজন আছে?","dataIntro":"<div>No attested photograph is needed</div><div><br></div><div>না, কোন সত্যায়িত ছবির প্রয়োজন নেই।</div>","lastModifiedOn":"2023-10-18T04:49:46.055Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":282,"subject":"if someone applies for new e-Passport, but he is having a Machine-Readable Passport (MRP) with validity, in this case can he get new e-Passport before finishing the validity of his previous passport?  Can someone use previous Machine-Readable Passport aft","subjectBgd":"কোন ব্যক্তি যদি ই-পাসপোর্ট করার জন্য আবেদন করেন, কিন্তু তার পূর্বের মেশিন রিডেবল পাসপোর্টটির এখনো মেয়াদ রয়েছে, এক্ষেত্রে পূর্বের পাসেপোর্ট এর মেয়াদ শেষ হওয়ার পূর্বে তিনি কি ই-পাসপোর্ট পেতে পারেন। ?  নতুন ই-পাসপোর্ট পাওয়ার পর কেউ পূর্বের মেশিন রিডেবল পাসপ","dataIntro":"<div>Any person can apply for e-Passport even if his/her Machine Readable Passport (MRP) still having validity.</div><div>If someone is issued with new e-Passport, then he/she will not be able to use his previous MRP. Because it’s validity will be cancel","lastModifiedOn":"2023-10-18T04:51:07.844Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":283,"subject":"How can I change my information in the passport after I changing information of my NID?","subjectBgd":"আমি আমার NID তে তথ্য  সংশোধন করার পর কিভাবে আমি পাসপোর্টে আমার তথ্য সংশোধন করতে পারি?","dataIntro":"<div>You have to apply for a new e-Passport as per the new NID.</div><div><br></div><div>নতুন NID অনুযায়ী আপনাকে একটি নতুন ই-পাসপোর্টের জন্য আবেদন করতে হবে।</div>","lastModifiedOn":"2023-10-18T04:51:35.688Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":288,"subject":"I have applied for my passport in Chittagong, can I collect it from Dhaka?","subjectBgd":"আমি চট্রগ্রামে পাসপোর্ট করতে দিয়েছি, আমি কি ঢাকা থেকে সংগ্রহ করতে পারব?","dataIntro":"<div>The name of regional office or divisional office for passport collection will be mentioned in your Delivery slip, the passport should be collected from where it is mentioned in Delivery slip.</div><div>(Note: Only urgent passports (<strong>Super Exp","lastModifiedOn":"2023-10-18T04:55:48.365Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":289,"subject":"In case of minors, who can collect the Passport?","subjectBgd":"অপ্রাপ্ত বয়স্কদের ক্ষেত্রে কারা Passport collection করতে পারবে?","dataIntro":"<div>In case of minors Passport collection, the father/mother of the applicant should come directly or the person who will receive the passport should bring his/her NID card and the Authorization Letter from applicant’s father/mother.</div><div><br></div","lastModifiedOn":"2023-10-18T04:56:26.482Z","category":{"identifier":1,"subject":"Others","subjectBgd":"অন্যান্য","order":5,"unfilledCategory":false}},{"identifier":8,"subject":"Is it possible to upgrade to express delivery after the enrolment for ePassport was done?","subjectBgd":"আবেদন সম্পন্ন করার পর কি জরুরী সেবার জন্য আবেদন রূপান্তরিত করা যাবে ?","dataIntro":"<div>Yes, this is possible as long as your passport application is still in processing and not produced. Please check the status first on the online portal home page.</div><div><br></div><div>If your passport is eligible for Express Delivery upgrade plea","lastModifiedOn":"2025-05-24T07:03:03.065Z","category":{"identifier":5,"subject":"General Queries","subjectBgd":"সাধারণ জিজ্ঞাসা","order":4,"unfilledCategory":false}},{"identifier":4,"subject":"Do I have to bring photos for applying for the ePassport?","subjectBgd":"ই-পাসপোর্টে আবেদনের জন্য সাথে করে ছবি আনতে হবে কি না ?","dataIntro":"<div>The face image for the new passport is taken during the enrolment at the passport office with a digital camera. So for most people there is no need to provide photos with the application.</div><div>There are exceptions for applications of minors:</d","lastModifiedOn":"2025-05-24T07:06:16.677Z","category":{"identifier":5,"subject":"General Queries","subjectBgd":"সাধারণ জিজ্ঞাসা","order":4,"unfilledCategory":false}}],"count":43}